Business English
Business Vocabulary
Essential vocabulary for the modern workplace
✦ Courses
Structured paths
Business English Fundamentals
Build a solid foundation in professional English. This course covers essential workplace vocabulary, basic email writing, telephone skills, and the communication patterns you need to function confidently in an English-speaking work environment.
Professional English Basics
Build the workplace English you need for everyday office life. Emails, meetings, calls, presentations, and the small interactions that build real professional confidence.
✦ Lessons
27 lessons
Essential Business Vocabulary for the Modern Workplace
Build the core business vocabulary you need to discuss work, projects, and the modern office environment.
Reading Business News: Strategies and Vocabulary
Learn how to read business news articles, understand financial language, and discuss current events.
How to Introduce Yourself (Without Sounding Robotic)
When you meet someone at work, you have about 10 seconds to make an impression. Most English learners default to "My name is...
Small Talk That Actually Works
Small talk isn't pointless. it's how professionals build trust and rapport.
Greetings & Goodbyes: Formal vs. Casual
Native speakers switch between formal and casual greetings automatically based on who they're talking to. Learning when to use which is just as important as knowing the words.
Writing Emails People Actually Read
The #1 mistake in professional emails: writing too much. People skim.
Subject Lines, Openings & Sign-Offs
People decide whether to open your email based on the subject line alone. Vague subjects like "Hello" or "Question" get ignored.
How to Ask for Something Politely in Writing
In English, being direct is fine. What matters is how you frame it.
Following Up Without Being Annoying
People are busy. Emails get buried.
Slack & Teams: Writing for Chat
Slack and Teams messages should be shorter, more casual, and faster than email. But there are still unwritten rules.
Answering the Phone Like a Pro
Even in a Slack-first world, phone calls are sometimes necessary, and they can be nerve-wracking in a second language because you can't see facial expressions. The good news: phone calls follow predictable patterns.
Video Call Etiquette & Common Phrases
Video calls have unique phrases you won't find in textbooks. These are the things native speakers say constantly on Zoom/Teams/Meet.
What to Say When You Don't Understand
Even native speakers ask for clarification constantly. The difference is they do it naturally, without apologizing or feeling embarrassed.
Leaving a Voicemail That Gets a Callback
Voicemails that ramble on for 2 minutes never get callbacks. Keep it to 20-30 seconds max.
Participating in Meetings (Even When You're Nervous)
Most people in meetings aren't listening to your grammar. they're listening to your ideas.
Agreeing, Disagreeing & Interrupting Politely
In English-speaking work culture, disagreeing politely is expected and respected. What matters is how you do it.
Giving Updates & Status Reports
When someone asks for a status update, they want to know: 1. What's done?
How to Lead a Meeting in English
You don't need perfect English to lead a meeting. You need: 1.
Structuring a Short Presentation
Every good presentation follows three acts: 1. Tell them what you're going to tell them 2.
Opening Lines That Grab Attention
If you open with "Good morning, today I'd like to talk about quarterly revenue... ".
Transitions, Signposting & Wrapping Up
Signposting means telling people where they are in your presentation. Without it, even great content feels confusing.
Handling Q&A With Confidence
Your presentation makes you look prepared. Q&A makes you look smart, or not.
Giving Bad News Professionally
Everyone has to give bad news sometimes. How you deliver it determines whether people trust you more or less afterward.
Apologizing Without Over-Apologizing
Over-apologizing makes you seem less confident and can make the other person uncomfortable. Apologize once, clearly, then move to the solution.
Saying No (Without Burning Bridges)
Saying no at work is a skill. You need to decline without damaging relationships or seeming unhelpful.
Navigating Conflict at Work
In English-speaking workplaces, healthy conflict is expected. The goal isn't to avoid disagreement but to navigate it professionally.
Putting It All Together: A Day in the Office
This final lesson simulates a full workday. You'll apply greetings, email writing, meeting participation, and more in realistic scenarios.